Contact

There is one person here

Email reaches her directly. Replies come within two working days, and questions before you buy are welcome — if the honest answer is that a product is not for you, that is the answer you will get.

Support and account problems

Lost access, a sign-in code that did not arrive, a module that will not open, or a refund.

support@getaireality.com

Before you buy

What a product covers, whether it fits your situation, which package makes sense.

hello@getaireality.com

Billing and receipts

Receipts, invoices and anything about a payment.

billing@getaireality.com

Corrections

A published claim that is out of date or wrong. Name the module and the claim — the correction reaches every reader.

research@getaireality.com

Partnerships and press

Anything else of a commercial nature.

partners@getaireality.com

Business details

Feather and Fire Publishing

Sole trader business owned by Katarzyna Laskowska, trading as GetAIReality in the United Kingdom.

Feather and Fire Publishing is not registered for UK VAT.

Complaints

If something has gone wrong and normal support has not resolved it, email support@getaireality.com with "Complaint" in the subject line. We acknowledge within two working days and give a substantive response within fourteen days.